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Got stress? Try this…

Many times, we have heard clinic staff, providers and even patients say they are stressed. Maybe even friends and family have expressed that they feel tired, sluggish and have a general lack of enthusiasm. Everyone knows that exercise can help but when do you find time to exercise? Sheila Johnson of WellSheila has some suggestions that may help. You don’t have to be a yoga enthusiast or even someone who has tried yoga in order to benefit from these 5 tips.

By Sheila Johns, Contributing Writer

Working in the healthcare industry is stressful no matter your niche or area of expertise. But incorporating yoga into your everyday life can help ease your stress, boost your activity level, and help you feel refreshed for your next shift.

Yoga can be restorative, relaxing, and a challenging workout. But if you’ve fallen into a bit of a rut, it might be time to explore ways to launch your practice to the next level. From incorporating tools into your routine to trying out new technology or equipment, there’s so much you can do to boost your yoga program, even as a busy healthcare professional.

Enlist Expert Help to Get Started

Whether you’re new to yoga or want to learn more advanced poses, getting expert advice may be ideal. After all, you don’t want to sustain an injury or perform a pose improperly to the point that it’s ineffective in terms of building muscle or stamina. Choosing a teacher can help you learn each pose the right way, plus help you break out of your comfort zone a bit. And with the arrival of distance yoga classes and apps for instruction, you can take your yoga teacher everywhere you go.

Add Props and Equipment

One of the obstacles to a yoga routine that builds up momentum is the difficulty of some poses. By adding equipment to modify the positions, you may be able to master something new – and build on your prowess over time. Eventually, you may not need props like a rolled towel, blocks, or even a chair or wall for balance. Just remember to take it slow, loosen up, stretch it out, and don’t push your body past its natural limits. You’ll get there in time!

Try Reverse Psychology on Yourself

This tool is a bit of a psychology trick, but it’s an effective way to stay consistent yet forgiving with your yoga routine. The overall idea is that failure is okay sometimes and that you don’t have to be perfect or even 100 percent committed to reap the benefits of the exercise. Telling yourself that it’s perfectly fine to take days off or modify your routine to make it easier or shorter can help you maintain energy to stick with it long-term. And the nicer you are to yourself, the less you’ll want to give up, points out Psychology Today. After all, the better you feel, the more passionate you’ll be about your fitness habits.

Challenge Yourself with Goal Setting

Reaching your goals feels rewarding and empowering, points out Artful Agenda – but what if you don’t have any goals to aim for? Setting a challenge can help you stick to a regular yoga habit, but it can also elevate your practice to the next level. Maybe you want to hit a weekly or monthly goal for time spent in a specific pose, or maybe you’re hoping to master a particularly challenging move for the first time. Whatever your goal is, track it on your phone to keep apprised of your progress.

Employ Focused Meditation (versus Spacing Out)

Yoga can be so relaxing at times that you might start to feel a bit spaced out. While relaxation is essential, utilizing your yoga practice for more focused meditation offers benefits, too. Make the most of your quiet time to reflect inward and follow guided meditation steps while holding each pose (and keep meditating during other activities, too). After all, mindfulness helps you remain grounded, which is one of the focal points of yoga. Combining meditation with yoga benefits both your body and mind, at the same time.

“Tiger” Focus by Scott Ballard

2020 is well underway. I don’t know about you, but I found myself juggling my ‘to-do’ list.  Every day, it seemed I was jumping from one thing to another and adding more things to my already robust list.  I had so many projects, micro-enhancements, things that would make the staff more efficient and be value added to our clients.

I make lists and I’m pretty organized but even with that I seemed to come up short.  I’m always looking for a better way for something that will help me focus on what is important and pursue it with maniacal intensity.

And then I read an article called “Tiger” Focus by Confidence Coach Scott Ballard.  I shared it with a few colleagues, and they had the same reaction I did.  It leaves you with a sense of ‘wow’ so simple but often over-looked.  And now when I seem to stray, I think ‘Tiger Focus’.  It is a quick read but one that you can apply to your business and personal life.

Billing and Collections is a Team Effort!

Rub employees the right wayIf you want your billing and collections to be as smooth and effective as possible, it must be a team effort.  It can’t be up to just a couple of people and it definitely can’t be a blame game.

Practices are overwhelmed with phone calls, paperwork, pre-authorizations, and patient care.  Sometimes the ‘paper’ things can fall through the cracks.  It is these things that end up snowballing and result in more work, frantic calls and denied claims.

Here are some tips that will help smooth out the process.  They may seem insignificant or deemed to be more trouble than they are worth.  But, in the long run, if everyone on the team does their part, it means less clean-up work, less stress, and faster payments.

The collection process starts BEFORE the patient shows up for their appointment.

  1. If the patient is new to the practice send a welcome packet with all of the paperwork that they need to complete.  Sending it before the appointment helps to ensure they will have all of the correct information.
  2. If they are established patients then remind them to bring their current insurance card.
  3. On the day of the visit, ask to see a copy of the patient’s insurance card.  Too many times this step is either omitted or the staff will just ask if anything has changed.  Most patients will automatically say no simply because they don’t remember.  Insurance plans change more frequently these days, so it is best to verify and update all information at every visit.
  4. Make sure that the name on the insurance card matches exactly to what is entered in your practice management system.  Mis-spellings, missing middle initials, and typographical errors will all result in denied claims.
  5. Collect all outstanding patient balances before the patient goes into the exam room.
  6. Make it as easy as possible for patients to pay their deductibles, copay or self-pay payments.  Allow payments via credit cards, patient portals, mobile devices, and paper checks.
  7. Train select employees to set up payment plans for those patients that can’t pay their portion of the bill in full.  Make sure your back office or billing company knows of these payment plans so they can track compliance.
  8. The billing staff or company can’t bill and collect if charges aren’t submitted.  Make sure that charges are submitted daily.  There should be a check and balance to ensure that a charge was submitted for every patient that had an appointment that day.
  9. Make sure that coding is accurate.  Do you have the correct modifier?  Are the number of units correct?
  10. Make sure the pre-authorization/referral matches the service and the date of service exactly.  Make sure the information is noted on the claim.

When everyone on the team takes their part of the billing and collection process seriously things will go much smoother.  The practice will see an increase in revenue and the staff won’t struggle with clean-up work.  That is a win for everyone.

Rub Employees the Right Way

Rub employees the right way

Rub employees the right wayAppreciate your staff

Employers want staff to know they are appreciated and want to rub employees the right way.  Yet, finding the right way can be challenging.  Literally thousands of articles have been written about incentive pay, exotic trips, and lavish parties.  Small businesses find it difficult to give the employees the time off and pay for such benefits.  The challenge is coming up with something that works for everyone.

Onpoint Medical Solutions was looking for ways to reduce employee stress, show employee appreciation and increase staff job satisfaction.  They decided to offer an in-office benefit to literally rub employees the right way.  You’ve likely seen this service at major airports.  According to an article in the Seattle Times, massage reduces stress, lessens anxiety and increases happiness.  So, if it works for travelers then why not for employees?

Onpoint Medical Solutions took this idea and ran with it.  They contracted with a local massage therapist to come to the office at a set time and provide neck, shoulder, and back massages.  The massage therapist brings a portable massage chair, sets up in an office, and provides 10-15 minute massages for anyone who wants one.  The company pays for the massage therapist’s time and does not dock their pay during their massage.

The beauty of this is that employees don’t have to leave work, it’s convenient and the company has negotiated a fixed price.  Everyone wins!  Sometimes employers unintentionally upset staff. Here is an easy way to rub employees the right way and let them know that you appreciate everything they do.  This is a great way to acknowledge that they are major contributors to the success of the company.  Happy employees are what every company wants.


Increase Productivity with Paint

Increase productivity through color

A Simple Idea to Increase Productivity

There are many articles about how to increase productivity.  Most managers read these articles and then try several.  After all, everyone wants to increase staff’s productivity, as well, as their own.  What works?  Is it a bonus, movie tickets, gym memberships, training opportunities or better equipment?  Maybe, but recently an interesting article about increasing work productivity came across my desk from a very unusual source – Elle Decor.

Color psychology is the study of hues as a determinant to behavior.  But have you thought of using color to increase productivity in the workplace? According to the article, color can impact employees to motivate, energize, enhance creativity and foster communication.  All you have to do is determine how you want to impact the staff and then pick the corresponding color.  Take a look a this article and maybe, just maybe, the color you pick will have a positive impact on your office setting.

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